advise – learn – experience
December 20, 21, 22, 27, 28, 29
5-8 pm EDT
The Managing Professional transition module is designed to allow ITIL v3 candidates who have already invested to easily transition across to ITIL 4. By taking this one course and one exam, they can gain the designation of ITIL 4 Managing Professional.
July 23 - 24
COBIT is a framework for the enterprise governance and management of information and technology (I&T) that supports enterprise goal achievement. This Foundation Course is intended for current COBIT 5 Foundation Certificate holders as well as those new to COBIT who are interested in achieving the latest foundation certificate. This course will consist of two days of instructor-led materials as well as self-study which will highlight the concepts, models and key definitions of the COBIT framework and help prepare learners to take the COBIT 2019 Foundation Exam.
This exciting and dynamic 2-day course introduces learners to the updated perspective of ITIL. ITIL is moving away from the Service Life-cycle to the Service Value System (SVS), defining the Service Value Chains that support it, with the consideration of the 4 dimensions of service management.
ITIL® 4 is the newest iteration of the globally used ITIL® Best Practice Framework created by Axelos.
ITIL is the most widely accepted approach to IT service management in the world. ITIL can help individuals and organizations use IT to realize business change, transformation and growth.
ITIL 4 expands on previous versions of ITIL by providing a practical and flexible basis to support organizations on their journey to the new world of digital transformation. It provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services and enables IT teams to continue to play a crucial role in wider business strategy.
Change can be scary, but we can guide you through it.
Organizations need to change or get left behind. Deltamine utilizes industry experts to support organizations through service improvements, digital transformations, and technology implementations. Utilizing industry best practices Deltamine can ensure the best approach for transforming your organization and ensuring optimal service delivery.
Risk is part of everything we do.
Managing risk is one of the most important tasks related to running a business. Deltamine Inc. has years of experience helping organizations manage risk, implement proper governance, and guide organizations through the implementation of new and improved services and technologies that could potentially put the organization at risk.
It is not always easy to understand how to achieve your organizational goals. Deltamine can help you identify, evaluate, and implement solutions to help get where you want to go.
Deltamine’s experts can evaluate the current state of your organization against industry best practice. Deltamine can help guide the organization how to define and optimize the way services are delivered to the customer and enable improvement as part of everyday operations.